Frequently Asked Questions
What is included in the price?
The price includes the shipping container pool, basic filtration system, standard fittings, and free delivery Australia wide for a limited time. This price also covers essential accessories such as 1 pump, 1 sand filter, 1 skimmer, 2 inlets, 2 drains, and 4 colour lights. Any additional features or customizations will be quoted separately.
How much deposit do I put down?
We require a 50% deposit to secure your order. The remaining 50% is due when the pool is ready to ship.
Aside from the pool, what else may I have to pay for?
Additional costs may include landscaping, council approval fees, delivery outside our standard service area, and any optional extras such as pool covers, heating systems, or additional lighting.
How long does the pool take to make?
For fibreglass shells, the production time is 20 days, with an additional 26 days for shipping. For container pools, construction takes 50 days, followed by 26 days for shipping.
How deep are your pools?
The depths of our pools vary. The standard depth for our custom container pool is 1.5 meters. If you would like a custom pool, please reach out to us for more details.
Where do you deliver?
We deliver across Australia. Delivery charges may apply depending on your location. For a limited time we are offering free delivery Australia wide.
What should I build my pool on?
Your pool should be placed on a stable, level surface such as a concrete pad or compacted gravel base. Specific site preparation requirements will be provided based on your installation needs.
Can the pool shape or size be modified?
While our pools are based on standard shipping container sizes, we offer customization options to meet your specific needs. We have a list of standard fibreglass molds, which are some of the best-selling options in the world. However, if custom designs are required, we can accommodate them.
Can it go in the ground?
The fibreglass shell can be installed in-ground or above ground, thanks to its clever reinforced support design. However, we recommend keeping container pools above ground. Ensure proper drainage and structural support are in place.
What pool lights do you offer?
We offer various LED lighting options that can be installed in and around your pool for ambiance and safety. The standard package includes 4 color lights.
Can I add a pool heater?
Yes, you can add a pool heater to extend your swimming season. Options and pricing are available upon request.
Do you do installations?
We do not provide installation services. You will need to arrange for installation with a local contractor.
How do I get my pool to my location?
We arrange transportation of your pool to your location. For remote or difficult-to-access areas, special arrangements may be needed.
Do I need council approval?
Yes, certification and council approval are required for any pool in Australia. Documentation differs from state to state, and you will be required to complete this. It can be submitted through the council directly or through a private certifier.
Do I need a fence?
Yes, you will need a safety fence around your pool to comply with Australian Standards. Each state and territory has specific requirements for pool fencing, so you must ensure your pool area complies with your local council’s regulations. For shipping container pools, we can include a gate if needed.
Do I need a crane?
Normally, yes. In some situations, it is possible to “tilt tray” the pool onto a prepared concrete slab, but in most cases, a crane will be needed. Local crane operators will visit your site beforehand to determine the specific crane and lift details and have everything set up for you when the truck brings your pool to your location.
Can I do my own decking?
Yes, you can install your own decking. Please let us know so that we can work with your builder to ensure the heights of decking, concrete slabs, or supporting steel frames are correct. Consider access to the pumphouse area inside the container, fixing of decking bearers to the container, fixing of any required pool fencing, and the location of heat pump grilles. We’ll work with you to get it all perfect!
What electrical supply and work are needed for pool installation?
You will need a standard 240V electrical supply for the filtration system and any additional electrical features such as lighting or heating. Electrical work is required, so you will need to hire a licensed electrician to handle the installation, ensure all electrical requirements are met, and properly earth the pool.
What plumbing work needs to be organized?
Each Shipping Container Pool is supplied fully plumbed, and no exterior plumbing is necessary. If you selected the optional sand filter, your local council may require you to plumb the waste flow to stormwater or sewer, but this is not a universal requirement. You may also opt to divert the skimmer box overflow piping and heat pump condensate piping to stormwater, but this is entirely up to you!
Can we choose different coloured Fibreglass?
Yes, we have a table that includes many different colour options which for the container pools the choice is free and for the other pools there are three choises for free – Blue, Light Blue and white with your choice of the rest of the colours for added cost.
What Warranty is included?
The is 15 years warranty on the pools.
